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Juana Sterling Silver Engagement Rings
We will accept the return of a non- customized or preordered jewelry purchased for an exchange/store credit from clients in Nigeria within 7 days and 14 days for clients outside Nigeria as long as the product is in the exact new condition purchased. The purchase of custom and preordered jewelry is final and not eligible for a return or exchange.
The buyer bears the cost of the to and fro delivery charges that arises in the process of making an exchange. We also give refunds for cancelled orders within 24 hours of purchase if they have not been processed/shipped.
To make an exchange the product must be:
. Still in its original packaging
. Have its tags on
. Have no sign of wear and tear.
We begin to process your order after full payment has been made. You will receive a confirmation of receipt in your email
We deliver worldwide Via DHL
Charges are FREE for this item Nationwide (and cost $50 for international shipments)
Standard delivery within Lagos takes 24 hours
Delivery outside Lagos takes 2-5 working days
Delivery outside Nigeria takes 7-10 Working Days