We will accept the return of a non- customized or preordered jewelry purchased for an exchange/store credit from clients in Nigeria within 7 days and 14 days for clients outside Nigeria as long as the product is in the exact new condition purchased. The purchase of custom and preordered jewelry is final and not eligible for a return or exchange.
Free items are non-refundable and cannot be exchanged
The buyer bears the cost of the to and from delivery charges that arises in the process of making an exchange. We also give refunds for cancelled orders within 24 hours of purchase if they have not been processed/shipped.
To make an exchange the product must be:
. Still in its original packaging
. Have its tags on
. Have no sign of wear and tear.